Get in touch with the right team.

Email hello@andrewtech.co.uk for help with signing in, a trusted phone, Recovery Guardian, Circle membership, invitations or verification. We aim to reply within two business days.

Tell us what happened, which phone platform you use and the app version shown in Settings. Never email a password, passcode, biometric information, private key, full invitation link or payment details.

Email hello@andrewtech.co.uk to ask about your information or exercise a privacy right. Read the Privacy notice for the data we use, retention periods and your choices.

We normally respond to privacy-rights requests within one month. We may need a trusted-phone check or another proportionate way to confirm identity before disclosing, changing or deleting information.

To delete your account, use Settings → Privacy → Delete account in the app or follow the web deletion guidance.

If you see unexpected account or verification activity, email hello@andrewtech.co.uk and tell the relevant Circle members. Do not approve another request while you investigate.

Security researchers should read our responsible reporting guidance before sending a private report. We aim to acknowledge genuine security reports within two business days.

Circle subscriptions are purchased and managed by the App Store on iPhone or Google Play on Android. The store account that made the purchase controls renewal, cancellation and refund requests.

• Manage Apple subscriptions
• Manage Google Play subscriptions

If the store shows an entitlement differently from FamVerify, email hello@andrewtech.co.uk with the Circle name, phone platform and non-sensitive store transaction reference.

For anything else, email hello@andrewtech.co.uk. Please do not use social media or a public issue tracker for an account, privacy or security matter.